Before any manipulation, turn off and unplug your device .

Clean the surface using a microfiber cloth lightly dampened with isopropyl alcohol , then remove the dust using a can of compressed air .

Avoid using water or harsh products and ensure complete drying before reconnecting your equipment.

Yes, all our products are fully compatible with Mac and Windows operating systems .

Specific compatibility details are indicated in each product description , so you can check before your purchase.
They are automatically recognized upon connection, without the need for driver installation.

For some advanced features, additional software may be offered to optimize the experience depending on the system used.

It depends on the model. Some work with a rechargeable battery (via USB-C cable), others with AAA batteries.

Specific compatibility details are indicated in each product description , so you can check before your purchase.

At SetFlow , we do everything we can to ensure you receive your products quickly and in the best possible condition .

All orders are prepared and shipped within 24 to 48 business hours after payment confirmation. Once your package has been shipped, you will receive a confirmation email with your tracking number , allowing you to track your order in real time.

Our deliveries are handled by reliable and reputable carriers , guaranteeing safe and punctual delivery.
Delivery times vary depending on your destination:

• Metropolitan France : 3 to 7 business days
• Europe : 5 to 10 business days
• International : 7 to 15 business days

Free delivery is offered for orders over €59.99 .

In case of any problem or unusual delay, our customer service is available at any time at setflow.contact@gmail.com to assist you.

Because at SetFlow , we believe that a smooth shopping experience starts with fast and reliable delivery .

We sincerely believe in the quality and comfort of our products, and we want every customer to order with complete confidence.

We operate a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition as when you received it, unworn or unused, with tags attached and in its original packaging. You will also need the receipt or proof of purchase.

If, for any reason, your purchase does not fully meet your expectations — size, comfort or otherwise — we will refund you in full , without unnecessary discussion.

To initiate a return or refund request, simply write to us at setflow.contact@gmail.com specifying your order number and the reason for your request.
Our team is committed to responding to you within 48 hours and processing your case as quickly as possible.

Because at SetFlow , we believe that buying online should always be simple, reassuring and risk-free .

Our products are designed to last over time thanks to premium materials and rigorous design .

On average, their lifespan is estimated to be between 5 and 10 years , depending on the frequency of use and maintenance performed.

With proper use and regular cleaning, they retain their original performance and comfort over the long term.